English for Telephone and Email

5 Lessons of 120 min

Do you rely on Google Translate when writing Emails? Does picking up the phone to talk in English stress you out? This course is designed to get you speaking and writing with confidence, saving you time and energy.

Level - Intermediate (B1-B2)

Flexible start date

In person or online

Course Goals

This course is for professionals who have at least an intermediate langue level. The emphasis is on spoken and written English though there will also be reading and listening exercises during the lesson. The course can be customized to include more email writing or telephoning.

We will also go over some useful vocabulary and phrases that you can use when writing emails or speaking on the phone. Additionally, you will learn how to do the following in English:

  • Write emails to clients about orders, meetings,
  • Write internal emails to your colleagues
  • Make sales calls
  • Arrange meetings and confirm information on the phone

We will use a variety of texts and sources in this course. There will be a lesson book, as well as homework that we will go over during the lesson. The suggested books for this course are English for Telephoning (Oxford) and Email English (Macmillan) as well as chapters from Business Vocabulary in Use (Cambridge). If you have more specific needs, we can discuss them during the intake meeting.

Time investment

This is a short course of 5 lessons of 120 minutes each. Completing the homework each week will take around 30 to 45 minutes.

Practical Information
  • Are you unsure of your language level? Then we can arrange a short intake meeting with the teacher. It lasts about 15 minutes. This service is included in the total price of the course.
  • You are responsible for obtaining the book yourself. It costs about 45€ for the most current edition.
  • Online courses are carried out on Google Meet. You don’t need to have a Google account to take this course.
Who is the teacher?

Jesica Versichele is a CELTA-certified native English speaker from the United States. She worked in marketing and copywriting for the arts and culture industry before becoming an English teacher. She uses her knowledge of sales and marketing to make the course highly relevant to the learner.

Course Fee

The price includes the hourly fee of the teacher, teacher travel costs (Within 25KM of Alkmaar), an introductory consultation, and the book. Since all courses are custom-made, you can request an estimate for the full breakdown of the price.

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At Taalinstituut De Wester, we help professionals reach their language goals.

Our courses are custom-made to fit your language level, learning goals, and industry.

Are you ready to speak better English?

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